Connecting a Fitness Device or App (Web)

Watch the tutorial video:

Step-by-step instructions:

From the "Home" tab, click on the device icon in the top left corner. Select "Connect an app or device". On this page, you will see a list of available devices or apps. Click on the app or device you would like to connect and click "Connect". Please note that Apple Health can only be connected through the mobile application.

You will be redirected to your device/app login page in order to allow Sprout to access the data. Please ensure to enable permissions at this point.

Once a device is connected, it will appear at the top of this page, under "Connected". Clicking the device will bring you to a page that shows you when the device last synced, as well as recently synced activities. You can access these pages at any time by clicking on the device icon on the "Home" tab in the top left corner.

When you first connect a device, Sprout will automatically sync with the last 7 days of data in your account. Any steps will be tracked under the activity called "movement" in your activity log. To learn more about how to review activities in your activity log, view this article. 

To disconnect a device or app, click on the device name, on the three dots in the top right corner and click "Disconnect".

Connecting Multiple Devices

You can connect multiple apps or devices to your account (e.g. Fitbit and Strava). However, if you track the same activity in both devices, it will be synced to Sprout twice, resulting in double tracking. We recommend you only sync one device or only wear one at a time when performing activities to avoid double tracking on Sprout. 

Steps are an exception to this. If you have multiple devices connected tracking your steps, Sprout will only pull the data (tracked as "movement" in Sprout) from the device or app with the higher number of steps for the day. For example, if you have a Fitbit and an Apple Health connected and your Fitbit has 10,000 steps and your Apple Health has 9,000 steps, Sprout will only sync the 10,000 steps from your Fitbit.